OptimiDoc

Print job is not delivered to OptimiDoc

• User login of job is not assigned to any user.
• The server is accessible from workstation.
• Port 515 (LPR) is not open on firewall.

Scan job is not processed

• Final destination is not reachable or has wrong configuration.

OptimiDoc can not be installed on multifunction.

• The EIP is not configured properly.
• Device requires the SSL communication.

Card reader does not read my card

• You have installed card reader for other card standard.
• The card reader requires higher version of MFP firmware.

I can not login to the OptimiDoc web interface from other computer.

• OptimiDoc server does not have enabled ports 14265,14266 on firewall.