The accounting should be by default automatically enabled during the installation process.


In case when the accounting informations are not visible within the Standard Report section please check the following:


1. Log In to Web Image Monitor of your Ricoh device.

2. Navigate to Device Management -> Configuration -> Device Settings -> Print Volume Use Limitation

3. Turn Tracking Permission on.



Or if you have the Ricoh Remote Operation Client you can check it by running Get SP command on the device (in order to run such command you'll need to load ACL file from the installer pack which you can download from partner.optimidoc.com - \resources\acl.dat ):



If this TRACK_PERMISSION is 0 then run Set SP command ad set value to 1: