FIrst of all, add this keyword "onbox" to the Model field in device's configuration.


To add OnBox configuration, click on the  button.



Fill out the Device field - start typing a device name from your current list of devices and it will fill in the Device field automatically.

Group - select the user role/department, e.g. "Everyone"



Now device is configured to use JBA OnBox. The JBA log will be downloaded and user synchronization will be ran every hour. At 2 AM the full user accounts synchronization will be initiated.

You can also force OptimiDoc to synchronize accounts on the device using the refresh button . To run a full synchronization manually you must clear the last check field first.


Please know that:

- adding a user to a group or department is not considered as user change hence these changes are not replicated immediately. In this case you must wait until full sync.

- if PIN authentication is used, deleted PINs are functional until the next full sync.