Antivirus Settings for YSoft SafeQ
Antivirus Settings for YSoft SafeQ
Exclude all SafeQ folders from antivirus checks, including SafeQ spooler (the folder the physical jobs data are stored in) and SafeQ database files (if embedded database is used, no matter it is PostgreSQL or Microsoft SQL server).
If antivirus protection is installed on the SafeQ server, the entire SafeQ directory, SafeQ system services, data storage for incoming jobs (spooler) on CRS server MS-SQL DB, and the entire SafeQCRS folder must be removed from the regular (runtime) antivirus test.
These settings primarily protect the print subsystem and log files from becoming locked, damaged, and/or from "freezing" or slowing down. A typical symptom caused by antivirus protection is "zero-byte" files. File system Indexing must be disabled at all the following directories.
The same settings apply for central components (CML) and remote spooler (ORS).
Folder content | CML Value Example | ORS Value Example | CRS Value Example | Extensions Example |
SafeQ installation folder including sub-folders | \SafeQ5 | \SafeQORS | \SafeQCRS\ | *.* (*.jar) |
Folder for log files | \SafeQ5\logs | \SafeQ5\terminalserver\logs\ | \SafeQORS\logs | \SafeQORS\terminalserver\logs | \SafeQCRS\logs | *.log | *.[0-9][0-9] |
Folder for temporary files | \SafeQ5\server\temp | \SafeQORS\temp | not applicable | *.sqjob | *.parser | *.png |
Folder for print job data storage | \SafeQ5\server\spool | \SafeQORS\server\spool | not applicable | *.sqjob | *.jfi | *.pre |
Folder for YSoft SafeQ Terminal Server (Embedded terminals) | \SafeQ5\terminalserver | \SafeQORS\terminalserver | not applicable | *.* |
Installation directory of dedicated database | \SafeQ5\PGSQL | \SafeQ5\PGSQL-data | not applicable | not applicable | *.* |
SafeQ Services | wrapper.exe, tomcat5.exe (for versions prior to MU13), tomcat7.exe (for MU13 or later), java.exe, TerminalServer.exe, postgres.exe, pg_ctl.exe, etcd32.exe, etcd64.exe | wrapper.exe, java.exe, TerminalServer.exe | wrapper.exe | *.exe |
Windows spooler | \Windows\system32\spool | \Windows\system32\spool | not applicable | *.* |
ORS cache | not applicable | \SafeQORS\Server\Cache | not applicable | *.* |
SafeQ CRS installation folder including sub-folders | not applicable | not applicable | \SafeQCRS | *.* |
MS-SQL database | \MSSQLServer | not applicable | \MSSQLServer | *.* |
The directories and executable files listed above must be removed from real-time tests. Regular off-line tests (outside print peak, e.g. 3:00 a.m.) are recommended.