Credit handling on Konica Minolta MFPs

Info

  • All transactions in a user's session on a terminal are settled only after user logs out.

  • When the connection to YSoft Payment System is lost, the terminal holds the transactions that need to be settled and repeats the attempt every 5 minutes (this value can be configured).

  • The following information also applies to Develop and Olivetti MFP's.

  • When MFP receives balance = 0 from SafeQ server during print/copy/scan operation and negative credit not allowed, possible operation at MFP is logout by ID button, confirm job only. Even if some job type has cost = 0, MFP does not accept execution of jobs from the MFP panel. Job execution other than from the pannel is possible (eg. Print job = cost 0 and direct print is used when credit balance is 0).

Printing with credit

  1. User logs into YSoft SafeQ Embedded Terminal for Konica Minolta. 

  2. The Embedded Terminal checks if user has a Payment System account.

    • If not, zero prices are set for the user.

  3. YSoft SafeQ creates a initial reservation for 10 large color duplex pages from the user’s balance. The reserved amount is rented to the MFP. Initial reservation is mandatory due to specific handling of charging by Konica Minolta devices.

    • If the user does not have enough credit to create a reservation for 10 large color duplex pages, then the entire remaining user's credit is rented.

    • If user has no credit, reservation of 0 is created.

    • If price for large color page is zero, reservation is 10 times sum of maximum paper price and maximum operation price. Note, that large One Color print is counted as 2 times normal One Color print, which is defined in price list.

    • If all prices are zero, reservation of 1 is created (and later settled as zero).

  4. User releases a print job from the secure queue.

  5. a) If the parser is enabled and if the price for the job is correctly estimated, SafeQ checks if the user's balance (including the reserved amount) is equal to or greater than the estimated cost of the job. If not, the print job is not released to the MFP and the user is informed.
    images/download/attachments/29003373/insufficient_credit_native.jpg    images/download/attachments/29003373/insufficient_credit_lightweight.jpg
    b) images/s/-3eliqb/8502/404359a7d2ab19c9c7c58d12013124a386b28257/_/images/icons/emoticons/warning.svg  If the parser is disabled or set to option "Only analyze jobs", it will not be possible to reprint a print job for which the user did not have sufficient balance. Depending on the version of firmware of the MFP, the MFP shows one of the following messages:

    • Insufficient funds.
      Touch [Continue] to continue the job.
      touch [Job End] to cancel the job.
      [Continue][Job Finished]

    • Due to insufficient funds, the job could not be processed.
      The job was deleted.
      [OK]

      Upon tapping on Job finished or OK, the job is removed from print queue and its state is either Canceled (in case a configuration option "Delete after print" is disabled) or Deleted (in case the "Delete after print" is enabled).

  6. If the user's balance is sufficient, SafeQ releases the print job to the MFP.

  7. Job is printed.

  8. In case the rented amount is depleted during print, the MFP asks for next rental.

    • SafeQ reserves the cost of 10 A3 color pages from the user’s balance and rents the amount to the MFP.

      • The original reservation amount increased.

      • If the user has no more balance available, the current job is stopped or rejected.

  9. Print job is accounted by SafeQ.

  10. User logs out from the terminal.

  11. MFP computes the total amount of not used rentals and returns it to SafeQ.

  12. SafeQ computes the real cost as follows: real costs = total rentals – not used total rentals.

  13. SafeQ charges the real costs from user’s account (the reservation is settled with the real cost and the reservation is closed).

Warning

In case the user has insufficient credit to print the entire print job, it may happen that the job gets stuck. The MFP is in the state Printing error which causes all the following print jobs to be blocked. To unblock the MFP, either the job needs to be deleted on the MFP using standard administrator's credentials or the Terminal Server needs to be restarted.

Copying/scanning with credit

  1. User logs into YSoft SafeQ Embedded Terminal for Konica Minolta. 

  2. The Embedded Terminal checks if user has a Payment System account

    • If not, zero prices are set for the user

  3. YSoft SafeQ creates a initial reservation for 10 A3 color pages from the user’s balance. The reserved amount is rented to the MFP. Initial reservation is mandatory due to specific handling of charging by Konica Minolta devices.

    • If the user does not have enough credit to create a reservation for 10 large color duplex pages, then the entire remaining user's credit is rented.

    • If user has no credit, reservation of 0 is created.

    • If price for large color page is zero, reservation is 10 times sum of maximum paper price and maximum operation price. Note, that large One Color print is counted as 2 times normal One Color print, which is defined in price list.

    • If all prices are zero, reservation of 1 is created (and later settled as zero).

  4. User asks SafeQ for starting a copy/scan job.

  5. User makes copies/scans as long as the balance is sufficient.

  6. SafeQ accounts the copy/scan jobs.

  7. User logs out from the terminal.

  8. MFP computes the total amount of not used rentals and returns it to SafeQ.

  9. SafeQ computes the real cost as follows: real costs = total rentals – not used total rentals.

  10. SafeQ charges the real costs from user’s account (the reservation is settled with the real cost and the reservation is closed).