What is Early Access Program?

Early Access Program allows Y Soft to expose fresh exciting new features to select partners in advance before official release. This allows us to collect feedback from around the world, fix any imminent issues or enhance new features before general availability. Although fully functional, features may not be fully localized and are provided in English language only. Unless confirmed otherwise, these features are not covered by SLA. Also, for some of the features in early Access Program, Y Soft reserves the right to request official statement of work to be created before considering use of a feature in customer's project. This is in order to avoid any possible misunderstanding among any of the involved stakeholders.

How can I join the Early Access Program?

Early Access Program is available only for selected partners. Should you wish to join our community, please contact your responsible account manager. After your request gets approved, we will update your license and new features become available immediately after product reactivation.

What if...?

... I find an issue or a bug? Report it back to us through our Customer Services team! Unless confirmed otherwise, EAP features are not covered by SLA agreement.

... I have some comments or ideas? We're thrilled to hear from your experience with new features. Please do send us the feedback through your account manager or directly to eap@ysoft.com.

... I would like to use some of the feature with customer/prospect? Y Soft reserves the right to request official statement of work to be created before considering use of a feature in customer's project. This is in order to avoid any possible misunderstanding among any of the involved stakeholders. Please contact your account manager if you have a prospect or existing customer.