Installing YSoft Mobile print server

This page describes how to use the interactive installer to perform a basic YSoft Mobile print server installation. 

Prerequisites

  • Mobile Printing Server requires online connection to a CML node or an ORS

  • Microsoft .NET framework 4.5

  • Proper configuration of e-mail server and related settings in SafeQ CML or ORS

  • Dedicated e-mail account with IMAP(S) or POP3(S) is required for receiving jobs by email

  • E-mail addresses and mailboxes must be provided by the customer. Mobile Printing may increase load on the e-mail server, depending on environment sizing

  • E-mail addresses (alias) defined for users using Mobile Print Server must be unique in the whole SafeQ environment

  • Target printer has to support plain PDF (PostScript print language) to be able to release the converted job. For some MFPs the PostScript option is not available by default and could be added additionally.

  • YSoft Mobile Print Installer version 5.+ does not support update from version below 5.0. For such update backup your configuration, uninstall the old version and then run the interactive YSoft Mobile Print Installer.

Standard installation

 

1

Obtain and run the installation file ysf-mps-install.exe from the YSoft Partner Portal. Once you have the file and the server is ready for installation, you can begin YSoft Mobile print server installation.

images/s/-3eliqb/8502/404359a7d2ab19c9c7c58d12013124a386b28257/_/images/icons/emoticons/warning.svg Before the installation of this component you need to install Microsoft .NET Framework 4.5. You can download this component at http://www.microsoft.com/en-us/download/details.aspx?id=40779

images/s/-3eliqb/8502/404359a7d2ab19c9c7c58d12013124a386b28257/_/images/icons/emoticons/warning.svg Before the installation of this component, it is necessary to configure the mail server settings in the YSoft SafeQ Web interface. Basic configuration of the mail server is described in the article Widgets - Welcome to YSoft SafeQ

 

2

Select the language that will be used for the installation process.

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3

Close all other applications to avoid issues with updating the relevant system files and press Next.

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4

If you agree to all the license terms and conditions, click I Agree to continue. If you do not agree, click Cancel to quit the installation.

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5

Choose destination folder in which the YSoft Mobile print server will be installed.

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6

Set up connection to YSoft SafeQ.

  • YSoft SafeQ server IP - network address of the YSoft SafeQ server

  • Port - Port where YSoft SafeQ is accepting jobs, default value is 9100

  • Web port - The port of YSoft SafeQ web interface, default value is 80

  • Purge period - number of hours that YSoft Mobile print shall wait before deleting undelivered documents. default value is 168 hours (1 week)

Choose what components of YSoft Mobile print server you want to configure. Depending on your choice YSoft Mobile print server installer will let you to configure these components on next screens.

  • Shared folder settings - settings allowing documents to be uploaded via Mobile print web interface to shared folder - continue with step 7

  • Email server settings - settings allowing to process documents coming as email attachments to a dedicated mailbox - continue with step 8

  • Both settings - settings for shared folder and email server - continue with step 7

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7

Shared folder setup

Configure YSoft Mobile print server to work with YSoft SafeQ

Shared folder is used to store documents uploaded via web and pass these documents to YSoft SafeQ.

Shared folder - path to shared folder can be:

  • local path - use Browse button to select local folder (applies in case YSoft SafeQ and YSoft Mobile Print Server are installed on same server)

  • UNC path - in case the YSoft SafeQ server runs on remote server (notation: \\<YSoft SafeQ host>\<Shared folder>, example: \\10.0.10.220\C$\SafeQ5\server\mobile )

Username - username of user that has access to shared folder (UNC)

Password - password of user that has access to shared folder (UNC)

Synchronization period - number of seconds that YSoft Mobile print shall wait before checking for new documents, default value is 1 second

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8

Email server setup

Configure YSoft Mobile print server to work with email server with dedicated email address.

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Email Server IP - network address of the email server

Username - identify mailbox that shall be checked for incoming documents, example: user@domain.com

Password - password to mailbox mentioned above

Protocol that shall be used for communication with the email server

  • IMAP protocol -  define port that shall be used for communication with the email server - default value is 143

  • POP3 protocol - define port that shall be used for communication with the email server - default value is 110

Enable secure connection - Mobile print server will use secured communication communicate with mail server

  • Default value for IMAPs is 993 

  • Default value for POP3s is 995

9

Configuring SafeQ

Visit SafeQ web interface and complete Mobile print server setup by enabling Mobile print server.

You can also adjust and customize Mobile print server settings and behavior. See guide to Configuring Mobile Print Server .

images/s/-3eliqb/8502/404359a7d2ab19c9c7c58d12013124a386b28257/_/images/icons/emoticons/lightbulb_on.svg NOTE: If you are installing Mobile print server on same server as ORS (Offline Remote Spooler), the link that this installer provides is wrong and leads to that ORS (known bug), you need to open the web interface of a CML ( Central Management Layer ) node to configure it.

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10

YSoft Mobile print server installer proceeds with the installation.

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11

Installation is now complete.

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Troubleshooting the installation process

If an error occurred during the installation process, the best way to troubleshoot it is to check the installation log file that is created during the process. All installation log file is located in the YSoft Mobile print server installation folder.

  • mps-install.log - contains information about the entire YSoft Mobile print installation process.

Update

YSoft Mobile print server service is stopped and removed before update and added and started after update. Configuration is backed up automatically.

1

 

Select the language that will be used for the installation process.images/download/attachments/21973968/1languagempsupdate.PNG

 

2

 

Close all other applications to avoid issues with updating the relevant system files and press Next.images/download/attachments/21973968/2welcomempsupdate.PNG

 

3

 

If you agree to all the license terms and conditions, click I Agree to continue. If you do not agree, click Cancel to quit the installation.

images/download/attachments/21973968/3eulampsupdate.PNG

 

4

 

YSoft Mobile print server installer will check if your system is ready for install.

images/download/attachments/21973968/4readinessmpsupdate.PNG

 

5

 

Check destination folder in which the YSoft Mobile print server will be updated.

 images/download/attachments/21973968/5foldermpsupdate.PNG

 

6

YSoft Mobile print server installer will inform you about existing Mobile Print Server version and version you are updating to. Press Install.

 images/download/attachments/21973968/6informmpsupdate.PNG

YSoft Mobile print server installer proceeds with the installation.

 images/download/attachments/21973968/7installmpsupdate.PNG

8

YSoft Mobile print server installer finishes the installation.

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Uninstalling

Mobile Print Server can be uninstalled:

  • as ordinary Windows application from the list of application

  • by running program uninstall.exe that can be found at YSoft Mobile print server home folder