Managing jobs in the Job list

 

The Job list enables you to view and manage YSoft SafeQ print, copy, and scan jobs. This page is related to Usage and Cost reports and can also be useful for troubleshooting and diagnostic purposes. 

For more detailed information about individual print jobs, see: 

Displaying the Job list

The Job list page provides an overview of print, copy, and scan jobs in the system, to view the job list,  select Reports > Job list in the YSoft SafeQ Web Interface.

images/download/attachments/21955569/joblist.png

The Job list page includes default filters, action and view buttons, and the list of jobs.

Favorite jobs are marked with favorite job iconimages/download/attachments/21955569/favorite_job.png .

You can disable displaying of the name of the job's owner by disabling system configuration property show-job-user and of the print job title by showJobTitle property.

Filtering the Job list

Default job list filters

Use the default filter options to display only specific jobs:

  • Date from – exact time, in 24-hour format

  • Date to – exact time, in 24-hour format

  • Device group – filter by device group

    • When Device group filter is set to any ORS server, informative label about job synchronization is displayed

  • User/cost center – filter by user/cost center

  • Device –  filter by device

  • Queue – filter by queue name  

images/download/attachments/21955569/filter.png

Advanced job list filter

To filter jobs according to job status, click images/download/attachments/21955569/show_advanced_filter_button.png
images/download/attachments/21955569/advanced_filter.png

Select job status filters as follows: 

  • Printing – The job is being sent to the printer or is being printed. You can view detailed information about the job process. Typically, the job is sending data, waiting for the print to start, waiting for the print to be completed, or waiting for accounting. 

  • Pending – The job is ready to be delivered to a printer. The job will be printed when previous jobs have been printed or it will wait for another printer to change to the "ready" status. 

  • Accepted – The job was accepted by the spooler and has been added to the secured queue and is waiting for the secure release. 

  • Printed  – The job was successfully delivered to the printer and accounted. 

  • Local Print – The print job is registered via local monitoring.

  • Scan – A registered and accounted scanned document.

  • Copied – A registered and accounted copy.

  • ReQueued – The job was queued for printing again.

  • Cancelled – The job was cancelled by the user (for example, the user selected  "delete" at the terminal).

  • Cancelled at start – The job was cancelled during server restart.

  • Rejected – The job was denied due to insufficient credit or rights.

  • Printer error – The printer is not receiving jobs or an error occurred during printing that YSoft SafeQ cannot resolve. In most cases, the exact reason for the error is provided.

  • Spooler error – Server spooler error (for instance, connection to the database failed or the job could not be read from the hard drive).

  • Security violation – The spooler detected an unauthorized job modification.

  • Deleted – The job was deleted from the spooler and cannot be restored or worked with.

  • Batch accounting – The job is part of a batch print. 

  • Non-SafeQ copy/print – YSoft SafeQ detected a print job that is not part of the YSoft SafeQ system. The YSoft SafeQ system files such an event, marks it, and accounts it. (A non-SafeQ copy/print should not happen, but because of the complexity of certain printing environments, it does occasionally occur.)

Working with the Job list

Use the action buttons to work with the Job list.
To configure and apply filters and see the filtered data, click   images/download/attachments/21955569/requeue_button.png  (located on the left side of the page).

To use different Job list view options, click  images/download/attachments/21955569/view_button.png  and then select the desired view.

  • My jobs – Only jobs of the authorized user

  • Job list – The entire Job list

  • To be printed – Only jobs waiting to be printed

  • Favorites – Only Favorite jobs

  • Unidentified owner – Only jobs not belonging to any user in system 

images/download/attachments/21955569/Views.png

To work with selected jobs, check the images/download/attachments/21955569/check.png  checkbox next to the job and then click on  images/download/attachments/21955569/actions_button.png and select the option you need.

images/download/attachments/21955569/actions_menu.png

Working with selected jobs

After you select a job or multiple jobs, click the appropriate icon as follows:

Icon

Name

Availability

Description

images/download/attachments/21955569/ico_detail.PNG

Detail

Always

Display detailed information about the job. (You can also double-click the job's row to do this.) For more information about the information that appears, see Using detailed job information.

images/download/attachments/21955569/ico_requeue.PNG

Requeue

Only if job is not deleted and is not currently being printed

Requeue the job to print if the print failed or the job has already been printed.

images/download/attachments/21955569/ico_preview.PNG

Preview

Only if Preview feature is enabled, printing parser is installed and enabled, and job has not been deleted

Preview the job.

images/download/attachments/21955569/ico_note.PNG

Note

Only if job contains note

Hover your mouse over this icon to see note text.

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Assign to user

Only if job is not assigned to any user in system

Assign jobs that have an unidentified owner to a new or existing user. All current and future jobs from the unidentified owner will now be assigned to the user you selected.

images/download/attachments/21955569/ico_delete.PNG

Delete

Only if job is queued to be printed in a direct queue

Remove the job from the queue and cancel its planned print operation.

images/download/attachments/21955569/ico_checkbox.PNG

Checkbox

Only if job is not deleted

Check the box to mark jobs for bulk action. Available actions are located in the top right Action menu.