Performing service procedures of Terminal UltraLight and Network Card Reader
This page describes service procedures available for Terminal Ultralight and Network Card Reader. For better understanding we are using word terminal on this page, which refers to Terminal Ultralight, and also Network Card Reader.
Overview
There are two ways to update the terminal's firmware:
Regular update – The first time a user authenticates at the terminal, the update process is automatically triggered. SafeQ downloads the update files to the terminal, starts the update process, and displays a message on the terminal screen informing the user about the update.
Emergency update – If you need to update only a small number of terminals, you can perform an emergency update. Unlike a regular update, which is automatic, you initiate an emergency update at the terminal, enabling you to perform the update at a convenient time.
Downloading the firmware files and editing the configuration file
1 | Download the new firmware files from the Y Soft Partners' Portal (http://partners.ysoft.com) to the SafeQ server. |
2 | Copy the new firmware files into the "update" folder (typically: C:/SafeQ/server/update). |
3 | Edit the configuration file (safeQ.fwupdate.conf or fwupdate.conf), which is located in the SafeQ home directory in the folder ...\conf\modules (or ...\conf\), as described in the following example. (The configuration file includes parameters for different versions of terminals and for the recharging station.) In the Terminal Ultralight firmware, look at the highlighted. As a general rule, on the left side of the equal sign ( = ) is the definition of the current firmware, and on the right is the new firmware. In the example shown here, the last time the firmware was updated, version 1.1.[0-9]ul was updated to version 1.2.3.
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4 | Open the configuration file on the server.
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5 | SafeQ server is now prepared for regular or emergency update (depends on lines added into configuration file in step before). |
Performing a regular firmware update
1 | Prepare configuration file on SafeQ server as described above in Downloading the firmware files and editing the configuration file
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2 | Authenticate at the terminal. The update process begins. The update process can take several minutes, depending on the connection. The terminal LEDs indicates when the update is complete.
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3 | Try to authenticate on the terminal. If you are able to authenticate, you have now successfully upgraded the terminal firmware. |
Performing other service procedures
This part describes all other sevice procedures for Terminal Ultralight and Network Card Reader.
1 | Prepare configuration file on SafeQ server as described above in Downloading the firmware files and editing the configuration file.
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2 | Unplug the terminal power cable.
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3 | Use a paper clip or a small screwdriver to push the Emergency button and hold it. Continue to hold the button pressed while you plug the power cable back in. The terminal emits a short series of beeps (from 1 beep to 5 beeps) with pauses between each series. Each series represents an action you can take. After the series of 5 beeps, it starts over with 1 beep again.
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4 | Release button during the pause after the:
After the action is selected it is processed and the terminal is rebooted after that. Card reader protocol is not reset during restore configuration to default. Terminal Ultralight and Network card reader are shipped with configuration reset to default. |
5 | Try to authenticate on the terminal. If you are able to authenticate, you have now successfully performed one of selected procedures. |
If the Terminal Ultralight or Network Card Reader is using recent firmware version it is not necessary to unplug the terminal power cable as described in step 2. Just follow the instructions described in step 3 but hold the button for more than 5 seconds. This functionality works during terminal initialization or idle state when user card or PIN is expected. It will not work when user session is in progress on Terminal UltraLight.
Default configuration settings
Default configuration settings for Network Card Reader:
DHCP: Disabled
IP:192.168.0.100
Netmask: 255.255.255.0
Gateway: 192.168.0.254
DNS: 192.168.0.254
Primary Server: 192.168.0.254:5011
Server list: empty
Update server: 192.168.0.254:4096
Sound: Enabled
Default configuration settings for Terminal UltraLight:
DHCP: Disabled
IP:192.168.0.100
Netmask: 255.255.255.0
Gateway: 192.168.0.254
DNS: 192.168.0.254
Primary server: 192.168.0.254:4096
Server list: empty
Locking: Immediate
Auth. type: Card or PIN
Mode: Normal
Sound: Enabled
Debug mode: No log
IOmodue mode: 0
Terminal Ultralight and Network card reader are shipped with configuration reset to default.

