Quick Start Guide for End Users

You can use YSoft SafeQ on your computer to view and manage your print jobs, define your default billing code and other tasks.

Logging into YSoft SafeQ

1

Click the YSoft SafeQ shortcut on your desktop or, in your browser, enter the YSoft SafeQ address provided to you by your system administrator.

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2

If necessary, change the YSoft SafeQ language by clicking one of the flag icons.

Enter the user name and password provided to you by your system administrator; then click Log in.

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Logging out of YSoft SafeQ

 

Click Log out.

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Using your print job list

You can use the Job list to view your print jobs, select jobs to print, cancel jobs, resubmit jobs to print, and see detailed information about the jobs' progress.

Displaying the job list

 

Click Reports > Job list

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Searching for and displaying specific jobs

 

On the Job list page, use the filters to search for the job you need:

  • Date from – Start date and time (in 24-hour format).

  • Date to – End date and time (in 24-hour format).

  • Device group – Limit the search to a particular group of printers.

  • User/cost Center – Limit the search to a particular user or cost center.

  • Device – Limit the search to a specific printer.

  • Queue – Limit the search to a specific queue. 

images/download/attachments/21955774/searching_for_specific_jobs.PNG

 

Searching for/displaying jobs according to job status

 

To search for and display jobs that have a specific status, click   images/download/attachments/21955569/show_advanced_filter_button.png

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Select one or more of the following job statuses: 

  • Printing – The job is being sent to the printer or is being printed. You can display detailed information about the job process. Typically, the job is in a state of sending data, waiting for printing to start, waiting for printing completion, or waiting for accounting. 

  • Pending – The job is ready to be printed. It may be waiting for other jobs to print first or waiting for the printer's status to be "Ready." 

  • Accepted – YSoft SafeQ accepted the job, added it to the secured queue, and is waiting for you to log in at a printer and print the job. 

  • Printed – The job was successfully delivered to the printer and accounted for. 

  • Local print – The job was sent to a local printer.

  • Scan – YSoft SafeQ has recorded and accounted for the job as a scan.

  • Copied – YSoft SafeQ has recorded and accounted for the job as a copy.

  • Requeued – The job was queued to be printed again.

  • Cancelled – You or another authorized user cancelled the job (for instance, by selecting "delete" at a terminal).

  • Cancelled at start – YSoft SafeQ cancelled the job when the print server restarted.

  • Rejected – YSoft SafeQ denied the printing because you had insufficient credit or access rights. Check your available credit or contact your system administrator.

  • Printer error – The printer did not receive the job or an error occurred during printing (usually an exact reason for the error is given).

  • Spooler error – The job did not print because of a problem with the print server. Contact your system administrator.

  • Security violation – The job did not print because YSoft SafeQ detected an unauthorized modification to the job. Contact your system administrator.

  • Deleted – The job has been deleted. If you want to print the job, re-submit it.

  • Batch accounting – The job is a part of a batch of jobs to be printed. 

  • Non-SafeQ copy/print – The job was not a YSoft SafeQ job.

 

Viewing, canceling, and marking jobs as favorites

 

The Job list includes Views and Actions options.

To change what the Job list page displays, click  images/download/attachments/21955569/view_button.png , then select the option you want. To display all your jobs, select My jobs or Job list. To display only your jobs that have not yet been printed or only your favorite jobs, select those options.

 

images/download/attachments/21955569/Views0.png

For the jobs you displayed, select what you would like to do:

1. For each job you want to cancel, mark as a favorite, etc., check the box next to the job.  images/download/attachments/21955569/check.png

2. Click   images/download/attachments/21955569/actions_button.png .

3. Select the option you want.

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4. You can refresh the window by clicking images/download/attachments/21955569/requeue_button.png .

 

 

Viewing detailed information about jobs; requeueing, previewing or deleting jobs 

Click these icons to work with jobs:

Icon

Name

Availability

Description

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Detail

Always

Display detailed information about the job. (You can also double-click the job to display detailed information.) See Using detailed job information.

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Requeue

Only if the job has not been deleted and is not currently being printed.

If a print failed or the job has already been printed, requeue the job to print again.

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Preview

Only if the job has not been deleted and/or the configuration of the YSoft SafeQ system at your organization supports it.

Display a preview of the job.

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Note

Only if the job contains a note.

Hover your mouse over this icon to see note text.

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Delete

Only if the job's queue is a direct print queue.

Remove the job from the queue and cancel its planned print operation.

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Checkbox

Only if the job has not been deleted.

Mark jobs to apply the selected action to (cancel, add to your list of favorite jobs, etc.)

Changing your password and generating a new PIN

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images/download/attachments/21955774/EN_PIN.PNG

 

Selecting a default billing code (project code)

images/s/-3eliqb/8502/404359a7d2ab19c9c7c58d12013124a386b28257/_/images/icons/emoticons/lightbulb_on.svg Note: The option to select your default billing code may be available or unavailable depending on the way the YSoft SafeQ system has been configured.

1

Click Choose another billing code.images/download/attachments/21955774/en_user_b_code2.png

 

2

Select a billing code to use as your default.images/download/attachments/21955774/en_user_b_code.png