Requirements and known limitations of YSoft SafeQ Embedded Terminal for OKI

Requirements and known limitations of YSoft SafeQ Embedded Terminal for OKI

General notes

  • Terminal is a software extension to the OKI MFP interface

  • Terminal requires properly licensed and configured OKI Embedded Platform.

  • Support for SDK 2.4 or higher is required.

  • See HCL - OKI for compatible devices.

Known limitations

  • Initial-screen property is not supported.

  • YSoft Payment System is not supported.

  • Embedded terminal accounting does not account blank pages.

  • Scanning multiple sheets (simplex or duplex) in one scan job is supported only when scanning using automatic document feeder (ADF).

  • Authentication method Username and Password is not supported for users containing @ character in username. More details in the article configuring OKI for YSoft SafeQ Embedded Terminal with @ character in username.

  • Card self-registration is available with only with Early Access feature "Toshiba/OKI Browser Authentication" available from MU28.

  • Black and white jpeg scan is not supported. If Black and white color option and JPEG format is selected when scanning, the job is not processed a screen with "Scanning error" message is displayed .

  • The IIS 7.5 or higher (ie. Windows Server 2008 R2 or higher) is required for the Scan feature.

  • It is not possible to account blank pages when printing in duplex.

  • The terminal might not work properly if the MFD certificate validation is enabled (configuration option enableMfdServerCertificateValidation).

Requirements and known limitations of YSoft SafeQ Embedded Terminal for OKI sXP2

Known limitations

  • After every reinstall a manual restart of the printer is strongly recommended.

  • Exiting the sleep mode by swiping a card is not supported.

  • It is not possible to restrict print jobs sent directly to the printer's IP address

  • Card self-registration is not available.

  • Logout by card is not available.

  • Fax accounting is not available.

  • Guest user must be enabled for printing.

  • Print Accounting

    • Guest user must be enabled.

    • We cannot mix different paper size in one job.

    • If we use PCL driver and a printed duplex document contains odd count of pages, the duplex job is accounted for even pages.

  • Scanning multiple sheets (simplex or duplex) in one scan job is supported only when scanning using automatic document feeder (ADF).

  • Black and white jpeg scan is not supported. If Black and white color option and JPEG format is selected when scanning, the job is not processed a screen with "Error" message is displayed .

  • Manual deletion of SafeQ application from the device is required after embedded terminal uninstallation. (Device web administration -> sXP Application -> Delete SafeQ Application).

  • Print job does not stay collated if you change the number of copies in finishing options for the job. (4 pgs job is printed as 1,1,2,2,3,3,4,4 instead of 1,2,3,4,1,2,3,4)

  • The terminal might not work properly if the MFD certificate validation is enabled (configuration option enableMfdServerCertificateValidation).