Requirements and known limitations of YSoft SafeQ Embedded Terminal for Sharp

General notes

  • Embedded Terminal is a software extension of Sharp devices.

  • Without EAM module, Scan management is not available and a print job list is not refreshed after print.

  • Embedded Terminal requires licensed and configured Sharp OSA Platform (ACM and EAM module) at the device (OSA version 3.5 and higher).

Known limitations

  • YSoft Payment System is not supported on devices without AMX 3 license.

  • Logout with card is not possible when card reader is in keyboard mode.

  • Logout with card is not possible when device is not fully unlocked (user didn´t enter to copy or scan application after log in).

  • Logout by hardware button is not supported from SafeQ Print application.

  • The initial-screen property is only supported on devices with OSA 4 and higher.

  • If the MFP device is asleep, user must start the device manually before swiping the card at USB card reader.

  • When the user credential (i.e. user name, password) are not filled in, the Login button is active, but it does not make any action.

  • Print is not supported for users with username "admin", "blankuser", "service", "users", "other", "other2", "system", "invalid", "vendor", "vendor2" and "servicefss" as these are internally reserved words.

  • In case of changing AMX2/3 license keys, Terminal Server must be restarted before installation of ET.

  • In IC Card Mode enabled on device and Sharp mode set on USB card reader swiping card causes occasional blinking of display.

  • It is possible, that device will copy or print up to 3 pages more than allowed by credit balance.Therefor, registration of debt has to be allowed in YPS. Otherwise, user would be able to continue printing and copying even after using up credit.

  • The Authentication feature has to be installed with the mode set to To device when both AMX2 and AMX3 licences are enabled.

Differences and limitations of AMX2 and AMX3 licensing

AMX2 license only

  • The Authentication feature has to be installed with the mode set to To each application.

  • Authentication is not required for copying.

  • Authentication screen is displayed after pressing Sharp OSA button.

  • Copy and scan jobs are not visible in SafeQ web interface.

  • Copy, scan and print jobs are not visible in history screen.

  • Accounting is not available.

  • After installation, logout and after cancelling card assignment or authentication, user is navigated to screen “Select external application”.

  • In the case that the Authentication Mode is configured "To each application", the USB IC Card mode is not working (the USB keyboard mode must be configured).

AMX3 license only

  • After authentication user is navigated directly to the embedded terminal application (The initial-screen property has to be set to sqprint )..

  • Return to embedded terminal from Sharp native screen is not possible.

  • Scanning is not available.

Both AMX2 and AMX3 licenses

  • In the case that both licenses are enabled (AMX2, AMX3) and the user login, he is taken to the Sharp OSA native panel (not directly to YSoft application).

  • The Authentication feature has to be installed with the mode set to To device.