Requirements and known limitations of YSoft SafeQ Embedded Terminal for Toshiba

Requirements

  • Terminal is a software extension to the Toshiba MFP interface.

  • Terminal requires properly licensed and configured Toshiba Embedded Platform.

  • Support for SDK 2.4 or higher is required.

  • See HCL - Toshiba for compatible devices.

Known limitations

  • YSoft Payment System is not supported.

  • Embedded terminal accounting does not account blank pages.

  • Scanning multiple sheets (simplex or duplex) in one scan job is supported only when scanning using automatic document feeder (ADF).

  • Authentication method Username and Password is not supported for users containing @ character in username. More details are in the article Configuring Toshiba for YSoft SafeQ Embedded Terminal with @ character in username.

  • Card self-assignment on the embedded terminal is not supported (Early Access Feature YSQL5-082-0000 - Toshiba/OKI Browser Authentication would be required to avoid this limitation)

  • The IIS 7.5 or higher (ie. Windows Server 2008 R2 or higher) is required for the Scan feature.

  • It is not possible to account blank pages when printing in duplex.

  • The terminal might not work properly if the MFD certificate validation is enabled (configuration option enableMfdServerCertificateValidation).

  • Black and white JPEG scan is not supported. If Black and white color option and JPEG format is selected when scanning, the job is not processed a screen with "Scanning error" message is displayed.