Log in to the SafeQ Web administration with sufficient rights to manage devices.

Go to Devices > Printers selection and click the edit icon next to the device or double click on the device with online accounting.

Click Test selected tracking mechanism to see the Current and Saved values for device counters.

Now you can see job type, Current counter value on device and Saved counter value in SafeQ. NOTE: To see counters for all devices see: Tools - Counter reports

The difference between Current and Saved values can be caused by for example:

• performing jobs on current SafeQ installation without logging in

• if you are using device in one SafeQ environment, then move device into another SafeQ environment (eg. demo installation), performing jobs there and then, moving back to the first environment.

Counter values are synced with SafeQ every time, when job is performed by registered user in SafeQ on the device. If SafeQ found out, there is difference, Non-SafeQ print/copy/scan jobs will be added to the job list. This process is right, in first example. If you are using device like in second example, you have to sync statistics before performing any by registered user in SafeQ. Otherwise job reports and statistics will inaccurate, because of data from other SafeQ evironment will be used in this one. To aviod these problems click Set to current counters value and Current values will be synced to SafeQ.

An Warning windows will be displayed. Please read this warning carefully. This action is recommended only in specific cases (see previous step for more info) and can lead to inaccurate statistic reports. It affects only devices with online accounting or device depended accounting with a ccounting driver for   counters collection. Then anonymous jobs will be created to cover this counter difference and these jobs will be included into statistics for period, when this feature has been used.

Click Yes to use Current device counter values in SafeQ.

Now you can see, counters was synchronized, and Current (in device) and Saved (in SafeQ) counters are equal.

In case that administrator wants to move device to CML from ORS node which is currently down he can choose the way of device's counters preservation.

There are two options:

• Create counter difference print job - after the device is moved, its counters will be set to values from CML database. If this option is chosen, it is possible that counter difference print job will be created.

• Reset device's counter values - after the device is moved, its counters are reset to zero. Counter difference print job will not be created.