Yes

No

No

No

No

Yes

Yes

Yes

No

Yes

Yes

Yes

No

No

Yes

Yes

No

No

No

Yes

Download the new firmware files from the Y Soft Partners' Portal (http://partners.ysoft.com).
 

Copy downloaded files into the "update" folder on SafeQ server - typically C:/SafeQ5/server/update.
 

Log in to the SafeQ Web Interface with sufficient rights to administer printers (for example, "admin")

Go to Devices > Terminals selection

Select terminal(s) which you want to update and click Schedule firmware update.

Set Date and time, firmware version and click Schedule update. Your update will be saved and performed at given time.

NOTE: Update time can be late for few minutes, depending on the workload of SafeQ servers and terminal availability.

You can see bar with updates status as displayed here. Click icon to see details of scheduled updates.

If you want to delete scheduled update click icon.

Firmware version is periodically checked every five minutes. See terminal-update-checker-interval in SafeQ System settings if any change is needed.

Example of firmware update logged in cml.log:

2012-01-23 16:34:27,253 DEBUG TermUpdChecker| Terminal3Protocol| Sending update request for terminal with IP 10.0.5.130
2012-01-23 16:34:27,254 DEBUG TermUpdChecker| Terminal3Protocol| Sending command Mv3[21,41] to 10.0.5.130
2012-01-23 16:34:27,269 DEBUG TermUpdChecker| Terminal3Protocol| >>s[10.0.5.130]>> Mv3[21,41]
2012-01-23 16:34:27,310 DEBUG TermUpdChecker| Terminal3Protocol| <<r[10.0.5.130]<< Mv3[-56,0]

Edit the configuration file (safeQ.fwupdate.conf or fwupdate.conf), which is located in the SafeQ home directory in the folder ...\conf\modules (or ...\conf\), as described in the following example. (The configuration file includes parameters for different versions of terminals and for the recharging station.)

In the Terminal v3 firmware area, look at the highlighted. As a general rule, on the left side of the equal sign ( = ) is the definition of the current firmware, and on the right is the new firmware. In the example shown here, the last time the firmware was updated, version 3.12.[0-9] was updated to version 3.13.3.

NOTE: Brackets indicate a range of firmware. For example, 3.12.[0-9] means any firmware version from 3.12.0 to 3.12.9

To perform the update, you can use either a full update file or a differential update file. Differential files are smaller and therefore the update is faster, but can be used only when the third-level version of the firmware changes. For example, if you're updating from 3.12.0 to 3.12.5, you can perform a differential update. But if you're updating from 3.12.0 to 3.13.0, you must perform a full update. If you are not sure, perform a full update.

Open the configuration file on the server.

• • Add a line as shown on the image.

  • Save the file; then close it.

NOTE: Lines which stated with # symbol are not taken into account.

Authenticate at the terminal. The update process begins. The update process can take several minutes, depending on the connection. The terminal service menu indicates when the update is complete.

Try to authenticate on the terminal.

If you are able to authenticate, you have now successfully upgraded the terminal firmware.

Edit the configuration file (safeQ.fwupdate.conf or fwupdate.conf), which is located in the SafeQ home directory in the folder conf\modules (or conf\), as described in the following example. (The configuration file includes parameters for different versions of terminals and for the recharging station.)

In the Terminal v3 firmware area, look at the line that includes “emergency”. On the left side of the equal sign ( = ) is the version of the terminal and on the right is the new firmware. In the example shown here, the last time an emergency update was performed, Terminal Professional version 3 was updated with firmware version 3.13.3.

Open the configuration file on the server.

• • Add a line as shown on the image.

  • Save the file; then close it.

NOTE: Lines which stated with # symbol are not taken into account.

Use either of these methods to invoke the emergency firmware update:

Method 1: Invoking the firmware update from the Service menu

1. Display the Y Soft partners Service menu.
    NOTE: You can find detailed info about accessing service menu here.

2. Touch Service.

3. Touch Emergency update.

4. The terminal reboots.

Method 2: Invoking the firmware update during power up

1. Power off the terminal.

2. Power on the terminal.

3. Immediately touch and hold your finger on the lower left corner of the terminal screen.

4. Continue to hold your finger there until the terminal asks you to confirm the emergency update.

The update process can take several minutes, depending on the connection. The terminal Service menu indicates when the update is complete.

You have now successfully upgraded the terminal firmware.

Edit fwupdate.conf file as described in Firmware update via fwupdate.conf or   Emergency firmware update via fwupdate.conf in steps 1 and 2, depends on type of update which you want to perform.

Run termtool.exe from command line with appropriate parameters (depends on type of update)

You can find all parameters and other documentation about Termtool here: Remote configuration tool for hardware terminals