Terminal Professional Service Menu Items

Configuring terminal’s network settings

1

Display the Service menu and touch Network settings.

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2

The terminal displays Network settings screen with following options:

Uplink interface – See step 2a for more details.

Downlink interface – See step 2b for more details.

DHCP

    • Enable – all necessary data for network connection will be sent to termianl from DHCP server.

    • Disable – all necessary data for network connection must be set manually in network settings menu.

DHCP hostname – Enter the hostname that will be sent by the DHCP client. The hostname can contain a maximum of 31 characters. The terminal’s serial number is used as the hostname by default.

Gateway – Enter the gateway IP address in the format shown in this example: 10.0.1.1 is entered as 010 000 001 001

DNS server – Enter the DNS server’s IP address in the format shown in this example: 10.0.1.1 is entered as 010 000 001 001

SNMP – See step 2c for and page Configuring Terminal monitoring via SNMP for more details.

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2a

The terminal displays Uplink interface screen with following options:

IP address – Enter the terminal’s IP address in the format shown in this example: 10.0.1.1 is entered as 010 000 001 001

Netmask – Enter the subnet mask IP address in the format shown in this example: 10.0.1.1 is entered as 010 000 001 001

 Port Speed – Select Ethernet port speed

    • Autodetect – Autonegotiation

    • 10Mbps Half-Duplex – Manually force speed and duplex setting of ethernet port

    • 10Mbps Full-Duplex – Manually force speed and duplex setting of ethernet port

    • 100Mbps Half-Duplex – Manually force speed and duplex setting of ethernet port

    • 100Mbps Full-Duplex – Manually force speed and duplex setting of ethernet port

    • Autoneg 10Mbps Half-Duplex – Autonegotiation with limited offer of speed and duplex setting

    • Autoneg 10Mbps Full-Duplex – Autonegotiation with limited offer of speed and duplex setting

    • Autoneg 100Mbps Half-Duplex – Autonegotiation with limited offer of speed and duplex setting

    • Autoneg 100Mbps Full-Duplex – Autonegotiation with limited offer of speed and duplex setting

MDI/MDIX mode

    • Auto MDI/MDI-X – Automatically detect ethernet cable crossover

    • MDI – Force MDI setting on ethernet port

    • MDI-X – Force MDI-X setting on ethernet port

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2b

The terminal displays Downlink interface screen with following options:

Port 0 Speed – Speed settings like on Uplink interface but applied to downlink port 0
Port 1 Speed – Speed settings like on Uplink interface but applied to downlink port 1
Port 2 Speed – Speed settings like on Uplink interface but applied to downlink port 2
Port 0 MDI/MDIX mode – Crossover settings like on Uplink interface but applied to downlink port 0
Port 1 MDI/MDIX mode – Crossover settings like on Uplink interface but applied to downlink port 1
Port 2 MDI/MDIX mode – Crossover settings like on Uplink interface but applied to downlink port 2

images/download/attachments/21955540/Downlink_interface.png

2c

The terminal displays SNMP screen with following options:

SNMP service
Community
Locations
Contact
Send SNMP TRAPs
TRAP server
TRAP server port
TRAP community
Select TRAPs

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Configuring terminal’s server settings

1

Display the Service menu and touch Server settings.

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2

The terminal displays Server settings screen with following options:

Server IP – Enter the SafeQ server’s IP address in the format shown in this example: 10.0.1.1 is entered as 010 000 001 001

Server Port – Enter the SafeQ server’s port. The default port is 4096.

Find Server – Displays the list of available servers, when you can choose one.

Cluster support

    • Enable – Terminal will try to connect to more nodes

    • Disable – Terminal will connect only to one server

Cluster mode

    • Balanced – All nodes are used in same way

    • Unbalanced – Preffered is connection to primary IP

Copier locking – Select one of MFP locking option:

    • Immediate – (Default) The terminal signals the MFP/printer to lock when the user touches the End button and is logged out.

    • From server – The server signals the MFP/printer to lock after the job is finished and the device returns to Ready status.

Connect timeout – Select the maximum waiting time of server connecting:

    • 10 seconds

    • 15 seconds

    • 30 seconds

    • 45 seconds

    • 60 seconds

Refresh server IPs – Following property enables / disables automatic servers IP configuring (main server and nodes).

    • Automatically – (Default) Servers IP addresses are automatically configured based on running SafeQ servers.

    • Disabled – Currently configured servers IP addresses stay unchanged. This apply also for nonstandard situations such as servers behind NAT or cold backup servers.

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Configuring terminal’s card reader settings

1

Display the Service menu and touch Card reader settings.

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2

The terminal displays Card reader settings screen with following options:

Card reader – Select the type and protocol of card reader.

Card reader test – Swipe a card through or place a card in front of the reader and see if the terminal displays the card number. (If the card number does not appear, touch the Card reader option again and make sure you selected the correct card reader type.) 

Reader drivers info – Displays info about terminal's card reader driver.

Readers info – Displays info about terminal's card reader module.

Fingerprint reload – Touch this button to clear all fingerprint data in the terminal and download new data from the server (applies only to fingerprint readers).

Fingerprint clear – Touch this button to clear all fingerprint data in the terminal (applies only to fingerprint readers).

Card presence – This option is valid only for Terminals with HID continuous or SmartCard readers or other reader that require card presence by default.

    • Default – When the user remove the card from the terminal, he will be immediately logged out.

    • Presence not needed – User is logged out after pressing exit button or after timeout doesn't matter if the card is removed or not.

SmartCard PIN type – This option is valid only for Terminals with SmartCard readers.

    • Numeric – Classic login screen with numeric keypad is displayed after inserting the card.

    • Alphanumeric and symbols – Login screen with alphanumeric keypad with characters, numbers and special symbols is displayed after inserting the card.

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Configuring terminal’s I/O Module settings

1

Display the Service menu and touch I/O Module settings.

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2

The terminal displays I/O Module settings screen with following options:

I/O Module – Select the type and mode of blocking cable.

I/O Module test

    • Locked – Select this option; then see if the MFP is locked.

    • Unlocked, BW copies only – Select this option; then see if the MFP is unlocked and only permits B/W copies (applicable only when cable supports this feature).

    • Unlocked, Color copies – Select this option; then see if the MFP is unlocked and permits both B/W and color copies.

I/O drivers info – Displays info about terminal's i/o module driver.

I/O Module info – Displays info about connected smart cable.

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Configuring terminal’s interface settings

1

Display the Service menu and touch Interface settings.

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2

The terminal displays Interface settings screen with two pages. To move between pages touch Next page or Previous page. It contains following options: 

Sound – For beeps to sound when terminal buttons are touched, select on. To turn off beeps, select off

Validation method – Select one of the following validation methods: 

    • Card only – User only needs to swipe a card.

    • PIN only – User only needs to enter a PIN.

    • Card and PIN – User must swipe a card, then enter a PIN.

    • Card or PIN – User can choose to either swipe a card or enter a PIN.

    • Login – User must enter a login name and password.

    • PIN or Login – User can choose to either enter a PIN or a login name and password.

    • (Card and PIN) or Login – User can choose to either swipe a card and enter a PIN, or enter a login name and password.

    • Card or PIN or Login – User can choose any of these methods: Swipe a card, Enter a PIN, Enter a login name and password. 

    • Two-factor (Card and PIN) – User must swipe card, then enter a PIN assigned to this card

Job list mode - Select one of the following job list modes: 

    • No job list – The terminal does not display a Job List option; users cannot view jobs at the terminal.

    • Queue only – The terminal displays a Job List option. When users select it, they see a list of only jobs in the print queue. They can select jobs they want to print or delete.

    • Queue/printed – The terminal displays a Job List option. When users select it, they can view jobs that are ready to print (highlighted) and jobs that have been printed.

    • Queue/printed/favorites – The terminal displays a Job List option. When users select it, a submenu appears from which the user can select the jobs they want to see: jobs in the print queue, printed jobs, or the user's favorite jobs.

    • Temporarily disabled – The terminal displays a Job List option. When users select it, they see a message that the administrator has disabled the Job List feature; users cannot view jobs at the terminal. 

Interaction mode - Select one of the following interaction modes. images/s/-3eliqb/8502/404359a7d2ab19c9c7c58d12013124a386b28257/_/images/icons/emoticons/lightbulb_on.svg Note: To change the Interaction mode, you must display the Y Soft partners Service menu. 

    • Normal – After login, the terminal displays the Main menu.

    • Simplified – After login, if the user has any jobs waiting, they are immediately printed and the user is automatically logged off. If the user has no jobs waiting, the terminal displays only the Copy menu. 

Show P/C summary – Select the information that the terminal displays when a print/copy operation is complete, before the print/copy session ends: 

    • Pages only – The terminal displays only the number of pages.

    • Pages and price – The terminal displays the number of pages and the price.

    • Disabled – The terminal does not display any information. 

Enter Project ID 

    • Yes – The user can enter a project ID. The terminal does not initially display the project list. However, if the user enters the first digit of a project ID, the terminal then displays all the projects that begin with that digit. For example, if the user enters 22, the terminal displays all the projects beginning with 22.

    • No – The user does not need to enter a project ID; the terminal displays all the project IDs. 

Copy timeout sound – images/s/-3eliqb/8502/404359a7d2ab19c9c7c58d12013124a386b28257/_/images/icons/emoticons/lightbulb_on.svg Note: Sound must be enabled for this option to work. 

    • Select Yes for the terminal to emit a sound when the specified maximum amount of time for a copy session is reached. (See "Copy dialog timeout.")

    • Select No for the terminal to remain quiet when the specified maximum amount of time for a copy session is reached.

Menu dialogs timeout – Select the maximum length of time with no user input the terminal will display menus: 

    • 10 seconds

    • 30 seconds

    • 60 seconds

    • None – No timeout. Applicable only if the terminal includes a specific card reader and the user is logged in with a card. images/s/-3eliqb/8502/404359a7d2ab19c9c7c58d12013124a386b28257/_/images/icons/emoticons/lightbulb_on.svg Note: "None" is supported only by Smartcard reader, Mifare reader in Continuous mode, or HID Continuous reader. 

Info dialogs timeout – Select the maximum length of time with no user input the terminal will display information screens: 

    • 2 seconds

    • 5 seconds

    • 10 seconds

    • 20 seconds 

Copy dialog timeout – Select the length of time with no copy activity before the terminal automatically logs the user out (applies only to the time before the first copy is made): 

    • 20 seconds

    • 60 seconds

    • None (default) – SafeQ Server determines the timeout period. 

Main menu after P/C 

    • Enabled (applicable only if the terminal includes a selected card reader) – When a print/copy operation is complete and the user's card is still present at the reader, the terminal displays the Main menu and the user stays logged in---the session does not end until he/she touches the End button.
      images/s/-3eliqb/8502/404359a7d2ab19c9c7c58d12013124a386b28257/_/images/icons/emoticons/lightbulb_on.svg Note: "Enabled" is supported only by Smartcard reader, Mifare reader in Continuous mode, or HID Continuous reader.

    • Disabled (default) – When a print/copy operation is complete, the user is logged out and the print/copy session is ended. 

Show P/C alert messages 

    • Enabled (default) – Print and copy screens will display warning messages from the server.

    • Disabled – Print and copy screens will not display warning messages from the server. 

PIN dialog text 

    • Complete – PIN screens will include characters count.

    • Without characters count – PIN screens will not include characters count. 

Language selector 

    • Globe always – If multiple languages are available, the Globe button appears on the main terminal screen. Users can touch the button, then select a language.

    • Direct for 2 lang mode – If only two languages are available, instead of the Globe button, a button with the name of the second language appears on the main terminal screen. Users can touch the button to switch to the other language. 

Print all jobs 

    • Disable – User have to select each individual job before printing. Print button in main menu invoke joblist enter. No jobs are preselected. No possibility to select all jobs by context menu.

    • Enable (default) – Print button in main menu invoke printing of all waiting jobs. 

Billing code keyboard 

    • Letters, numbers and special – When the user is searching billing codes, keyboard with letters, numbers and special characters will be displayed.

    • Numbers and special – When the user is searching billing codes, keyboard with numbers and special characters will be displayed.

    • Numbers only – When the user is searching billing codes, keyboard with numbers will be displayed.

    • Lett., numb. with dot button When the user is searching billing codes, keyboard with letters, numbers, special characters and dot button will be displayed.

    • Numbers, spec. with dot button – When the user is searching billing codes, keyboard with numbers, special characters and dot button will be displayed.

    • Numbers with dot button – When the user is searching billing codes, keyboard with numbers and dot button will be displayed.

    • Full keyboard, on letters - When the user is searching billing codes, full keyboard with buttons for layout change is displayed. The first layout is letters.

    • Full keyboard, on cap. letters - When the user is searching billing codes, full keyboard with buttons for layout change is displayed. The first layout is capital letters.

    • Full keyboard, on numbers - When the user is searching billing codes, full keyboard with buttons for layout change is displayed. The first layout is numbers.

    • Full keyboard, on special - When the user is searching billing codes, full keyboard with buttons for layout change is displayed. The first layout is special characters.

Password display

  • Hide all - When the user is typing a password, a dot is displayed instead of all characters.

  • Show last character (default) - When the user is typing a password, the last character is displayed.

Login keyboard type

  • Legacy keyboard (default) - The numeric keyboard (like SMS typing on old phones) is used for username and password input.

  • Full keyboard, on letters - The full keyboard with buttons for layout change is used for username and password input. The first layout is letters.

  • Full keyboard, on cap. letters - The full keyboard with buttons for layout change is used for username and password input. The first layout is capital letters.

  • Full keyboard, on numbers - The full keyboard with buttons for layout change is used for username and password input. The first layout is numbers.

  • Full keyboard, on special - The full keyboard with buttons for layout change is used for username and password input. The first layout is special characters.

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Configuring terminal’s language settings

1

Display the Service menu and touch Language settings.

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2

The terminal displays Language settings screen with following options:

Default language – Select the default language the terminal will use.
Languages – Select the languages the terminal will make available for users to choose (maximum of 6 languages, including the default language).

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Configuring terminal’s display settings

1

Display the Service menu and touch Display settings.

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2

The terminal displays Display settings screen with following options:

Power management – Select a power management option:

  • Disable

  • Screen dimming

  • Backlight completely off

  • Screen completely off

Default backlight – Set the intensity of the backlight.
Minimal backlight – When power management options are applied, dim the backlight intensity.
PM timeout – Set the maximum length of time (in seconds) before power management options are implemented.

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Using terminal’s diagnostic utils

1

Display the Service menu and touch Diagnostic utils.

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2

The terminal displays Diagnostic utils screen with following options:

Debug mode – Select one of the following debug modes:

  • No log – The terminal does not log any information.

  • Log errors – The terminal logs only error messages.

  • Log all messages – The terminal logs all messages.

Ping – Enter IP adress of device, which you want to ping and touch OK. Terminal pings entered IP address and shows result of this action.
Ping server – Pings SafeQ server which was set in Server settings. The message with ping result will be displayed.
Test server connect – Test of terminal connection to SafeQ server. The message with test result will be displayed.

 

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Using terminal’s service procedures

1

Display the Service menu and touch Service.

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2

The terminal displays Service screen with following options:

Reboot – Reboots the terminal.
Emergency update – Runs terminal emergency update.
Change PIN – Change PIN for accessing Y Soft admins service menu.
Change part. PIN – Change PIN for accessing Y Soft partners service menu.

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Viewing system information and settings

The System Information screens display detailed information about your terminal.

1

Display the Service menu and touch Information.

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2

The terminal displays Information screen.
To move between pages, touch Next Page or Previous Page.
To exit Information screen, touch Back.

images/download/attachments/21955540/info.png

Viewing license information

The License screens display information about your terminal licenses.

1

Display the Service menu and touch Licenses.

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2

The terminal displays License information screen.
To move between screens, tap the screen.