Logging

All information about running the application will be saved in file mps.log stored in <MobilePrintSeverHomeFolder>\Logs\.

There are four possible messages this file can content. Some of them can be used for troubleshooting in case of Mobile Printing Server malfunction. See table below.

^{Picture 1: mps.log file}

Mobile Print Server is crashing but there is no info in log

If Mobile Print Server is crashing but there is no useful information logged, there are two possibilities how to investigate:

1. Observe events in Event Viewer (you can find it in Administrative tool or simply execute  Eventvwr. msc)

2. Run Mobile Print Server from command line:

Run new Command Prompt window (cmd.exe) and in it execute Mobile Print Server, e.g. c:\Program Files (x86)\YSoft Mobile Print Server\Service\MobilePrint.exe.

When the crash happen, select Close the program in the dialog.

^{Picture 2: Mobile Print Server crash}

Additional information about reason of failure appear.

^{Picture 3: Reason of crash}