Troubleshooting according to log files

Communication CML with ORS

Error: Unable to get deserializer!
In case that this error message will appear in CML/ORS logfile please check if all CMLs and ORSs has the same version (mainly of Communicator version) - it can be caused by old version of CML/ORS.

Invalid checksum of incoming message
In case that this error message will appear in logfile it means that Communicator of CML/ORS received malformed message (checksum or message payload was modified between sender and receiver)