Upgrade from YSoft SafeQ 4 to YSoft SafeQ 5 - MS-SQL External database
Please, read Upgrade from YSoft SafeQ 4 to YSoft SafeQ 5 notes before migration.
Overview
This page describes step-by-step migration process to upgrade existing YSoft SafeQ 4 installation to YSoft SafeQ 5.
Before upgrade
Stop all YSoft SafeQ services on ORSs.
Backup YSoft SafeQ 4 configuration and databases.
Uninstall all YSoft SafeQ 4 CML server(s) except the first (master).
Existing YSoft SafeQ 4 with external MS-SQL database.
All nodes of the YSoft SafeQ CML cluster have to be in the same timezone.
Make sure that DB user has got rights to create new databases otherwise the upgrade fail.
Migration steps for master CML node
Perform following steps on the server where master of YSoft SafeQ 4 CML is installed
1 | Download and run the installation file ysf-sq5-install.exe from the Y Soft Partner Portal. Once you have the file and the server is ready for installation, you can begin YSoft SafeQ migration.
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2 | Select the language that will be used for the installation process. This language will also be used as the default language for the YSoft SafeQ system.
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3 | Close all other applications to avoid issues with updating the relevant system files.
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4 | If you agree to all the license terms and conditions, click I Agree to continue. If you do not agree, click Cancel to quit the installation.
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5 | After you accept the license agreement, the installer runs a preinstallation check. This procedure checks several conditions and determines whether the server meets all necessary requirements for YSoft SafeQ installation. If any of these requirements are not met, they will be displayed in either the Show warnings or Show problems area, depending on their severity. If there are warnings, installation can continue. If there are problems, installation cannot continue. If any warnings or problems are indicated, review the warnings and resolve the problems, then continue. The requirement that are being checked by the installer are:
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6 | The installer now displays YSoft SafeQ installation settings.
To use values other than the default ones:
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7 | Enter the names of the YSoft SafeQ databases.
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8 | If you want to perform database backup, select YES, otherwise click "NO"
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9 | The installer begins to copy all the files required by YSoft SafeQ and the database system you chose to the selected destination folder on the server.
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10 | The last page of the wizard informs you about the results of the installation process and gives you the option to display the YSoft SafeQ Web Interface. Click Finish when you are ready to close the installation wizard.
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11 | Installation is now complete.
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NOTE: In order to install YSoft SafeQ, this file is required. It contains everything needed to install a fully functional YSoft SafeQ server.
Troubleshooting the installation process
If an error occurred during the installation process, the best way to troubleshoot it is to check the several log files that were created during the process. All installation log files are located in the YSoft SafeQ installation folder.
sqinstall.log - contains information about the entire YSoft SafeQ installation process.
Custom installation
6a | If you wish to use values other than the default settings, check I want to customize my YSoft SafeQ installation.
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6b | Select Upgrade from YSoft SafeQ 4.0.34.2 option. Name of this option may differ, it depends on version of SafeQ that was installed before upgrade.
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6c | You now have the option to select your own installation location. You can install YSoft SafeQ anywhere other than a UNC path or the root folder of the drive.
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6d | Configure the connection to your external Microsoft SQL database.
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7 | Local Guid and ports are migrated from YSoft SafeQ configuration. Click on Install to begin the instlallation.
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After you accept the license agreement, the installer runs a preinstallation check. This procedure checks several conditions and determines whether the server meets all necessary requirements for YSoft SafeQ installation.
If any of these requirements are not met, they will be displayed in either the Show warnings or Show problems area, depending on their severity. If there are warnings, installation can continue. If there are problems, installation cannot continue. If any warnings or problems are indicated, review the warnings and resolve the problems, then continue.
Migration steps for second and every other node of CML
Perform the following steps on every server where the additional YSoft SafeQ 4 node was installed.
Installation requires the exactly the same IP addresses used with YSoft SafeQ 4 (second node of YSoft SafeQ 5 has to have the same IP address that was used used for YSoft SafeQ 4).
1 | Obtain and run the installation file ysf-sq5-install.exe from the Y Soft Partner Portal. Once you have the file and the server is ready for installation, you can begin YSoft SafeQ migration.
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2 | Select the language that will be used for the installation process. This language will also be used as the default language for the YSoft SafeQ system.
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3 | Close all other applications to avoid issues with updating the relevant system files.
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4 | If you agree to all the license terms and conditions, click I Agree to continue. If you do not agree, click Cancel to quit the installation.
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5 | After you accept the license agreement, the installer runs a preinstallation check. This procedure checks several conditions and determines whether the server meets all necessary requirements for YSoft SafeQ installation. If any of these requirements are not met, they will be displayed in either the Show warnings or Show problems area, depending on their severity. If there are warnings, installation can continue. If there are problems, installation cannot continue. If any warnings or problems are indicated, review the warnings and resolve the problems, then continue. The requirement that are being checked by the installer are:
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6 | Select I want to customize my YSoft SafeQ installation and continue to next step.
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7 | Select Add or replace a node in existing YSoft SafeQ cluster and continue to next step.
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8 | Enter the IP address of the current master node (1st node) and click Retreive node list. Then select the IP address of the node that you want to replace and continue to next step.
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9 | You now have the option to select your own installation location. You can install YSoft SafeQ anywhere other than a UNC path or the root folder of the drive.
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10 | Select Use an existing external database server.
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11 | Configure connections to the external MS-SQL server.
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12 | Enter the names of the YSoft SafeQ databases.
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13 | The last page of the wizard presents you with the following settings:
IIS web server is required to use embedded hostable web core (HWC) web server inside Terminal Server. HWC web server is suitable for environments with a lot of devices on one node (e.g. up to 400) or for customers that experience problems with the legacy web server mainly for stability reasons (unexpected crashes). It provides best performance and stability, that is not achievable with any other embedded web server solution.
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14 | The installer begins to copy all the files required by YSoft SafeQ and the database system you chose to the selected destination folder on the server. Installation will be paused. Follow the displayed steps and perform a backup from master node and restore it to the currently installed slave node.
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15 | Installation is now complete.
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16 | If required, repeat this procedure for other node. |
Example: In this case the second node with IP address 10.0.11.19 is selected.
Troubleshooting the installation process
In case an error occurred during the installation process, the best way to troubleshoot it is to check the several log files that were created during the process. All installation log files are located in the YSoft SafeQ installation folder.
sqinstall.log - contains information about the entire YSoft SafeQ installation process.
Additional steps
Reinstall all embedded devices.
Upgrade Terminal professional FW if necessary.
Run LDAPReplicator (optional).