Using the Terminal access page
About
| On the Terminal access page, you can view all terminal access attempts. On this page, you can also assign unknown terminals to devices and assign unknown cards and PINs to users.
| At a Glance
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Displaying and using the Terminal access page
In the YSoft SafeQ Web Interface, select Reports > Terminal access.
The Terminal access page displays information about all attempts that were made to access terminals in your YSoft SafeQ system.
The page shows the current filters used for the information displayed on the page, the status of access attempts, Action and View buttons, and a detailed list of access attempts.
The list of access attempts includes the following Information:
SN / name – Terminal's serial number/name
IP – Terminal's IP
Type – Type of terminal: LITE (embedded), Professional, UltraLight)
Firmware – Version of firmware the terminal is currently using
User – Name, surname, and login of an authorized user
Card / PIN – Validation method: PIN or card number (expand PIN... to see the complete number)
Date – Date and time of the access attempt. Note the time is displayed according to time zone of the CML for cases it differs from time zone of the ORS.
Duration – Length of the user's session at the terminal (how long he/she was logged in)
Status – Result of the access attempt
Device – Name of the device the terminal is connected to
Filtering information to display on the Terminal access page
You can use the following filters to display only the information you need:
Date from and exact time – Start date/time (24-hour format)
Date to and exact time – End date/time (24-hour format)
Card number – User's ID card number
User – User's login, name, and surname
Server – Name of the CML or ORS server
Firmware version – Version of firmware used by the terminal
Terminal IP address – Terminal's IP address
Terminal serial number – Terminal's serial number
Access status – Status of the access attempt
Device group (ORS) -- ORS or group of devices
Understanding terminal access attempt status information
The Terminal access page includes graphical charts of terminal access attempt status information.
Successful – Access attempts that were successful
Bad settings – Incorrectly configured terminals
Wrong password – Access attempts in which the user typed an incorrect PIN number or used an unknown card. (You can assign unknown PINs and cards to users directly from the Terminal access page.)
Device was locked – Access attempts that were blocked because the device was locked by the actions of a previous user
Device is not ready – Access attempts when the device was offline
Network error – Access attempts when the terminal was unable to connect to YSoft SafeQ
Permission problem – Access attempts made by users who did not have permission to use the device
Other – Any other type of access attempt
Assigning terminals to devices and unknown cards or PINs to users
If the status indicates that the user entered an incorrect password:
You can create a new user and assign the PIN or card to that new user.
or
You can assign the PIN or card number to an existing user.
If the status indicates that the terminal is incorrectly configured:
You can create a new device and assign the unregistered terminal to it.
or
You can add the terminal to an existing device.
Icon | Action | Description |
| Assign terminal to a new device | Click the icon. The Add device page opens, with the terminal's serial number automatically entered on the Terminal tab. Enter the rest of the information required; then save the device. |
| Assign terminal to an existing device | Click the icon. In the list of devices that appears, select a device that does not already have a terminal (hardware or embedded) assigned. Save the changes. |
| Assign card/PIN to a new user | Click the icon. The Add user page opens. Enter the required information; then save the user. When user is saved, you will be asked if you want to continue with user edit or if you want to assign user to card. Click on Yes to assign card. See Adding and configuring users. |
| Assign card/PIN to an existing user | Click the icon. In the list of users that appears, select a user. The Edit user page opens. Save the changes. See Adding and configuring users. |
