Description

YSoft Mobile Print Server that allows users to print documents from mobile devices such as smart phones and tablets. The solution is based on commonly known experience - sending an e-mail with attachment or uploading document via dedicated web page. Such document gets retrieved from Mobile Print Server by SafeQ, processed and stored in the print queue. Users can release their jobs at any printer in SafeQ environment.

1.  User sends an email to defined mail server with attached document to be printed.

   1. Alternatively, user can upload a document via Mobile Print Server web interface.

2. Mobile Print Server checks the incoming email folder (or upload folder), converts documents to PDF format and delivers it to SafeQ secured print queue.

3. User receives confirmation email with option to access the document via web browser.

   1. User can upload a new document.

   2. User can list through already processed documents.

   3. User can see a preview and documents pages information.

   4. User can delete a document.

   5. User can define the output print to be simplex/duplex and/or gray scale/color.

   6. User can print a document via selected direct queue. 

4. User authenticates at the terminals and releases the document.

Mobile Print Server is second generation of YSoft SafeQ Mobile Print solution, independent of previous one.

List of main changes:

• Support for Windows 2008, 2012 server

• Support for both CML and ORS

• Possibility to install on separate server to increase performance of Mobile Print Server and SafeQ  

• Removed support of auto-registration of email address

• New simplified mobile web interface

• New improved messaging system

• Improved performance of IMAP protocol

All major document formats are supported. These supported formats can be divided into several groups according to their types:

See Configuring Mobile Print Server for the configuration and deployment information.

See Using Mobile Print Server for the user workflow overview.

User stories

1. EmailPrint As a User I want to print my documents by sending them to email and then selecting finishing options at the web or terminal, so that I can print from any mobile device or any computer without installing print drivers.

2. WebPrint As a User I want to print my documents by uploading them via secured web page and then selecting finishing options, so that I can print from any mobile device or any computer without installing print drivers.

Requirements

Print job reception:

• User shall be able to send a document to print via email.

• User (authenticated to Mobile Print Server web interface) shall be able to upload document for print.

• Received email shall be converted and queued to SafeQ based on sender's email address (EmailPrint) or identity of the user logged to the Mobile Print Server web interface (WebPrint):

  • email body shall be converted to PDF and queued as a print job (based on system settings),

  • all attachments in supported file formats shall be converted to PDF and queued as print jobs.

• User shall be informed via reply to the email about success or failure of the acceptance and conversion of "printed" data. 

• User shall be able to log into secured web page and perform following settings:

  • upload a new document,

  • delete a document,

  • release a document to a direct queue to be printed,

  • list through processed documents,

  • define duplex/simplex mode, 

  • define color/gray scale mode,

  • see preview of a document and it's page information.

User authentication:

• System shall be able to authenticate user based on following conditions:

  • login/password authentication to Mobile Print Server web interface (WebPrint),

  • system compares FROM: email address with the email addresses registered with SafeQ Users.

• System shall be able to inform unknown user (EmailPrint) via email, that the print job was rejected.

 Administration:

• Administrator shall be able to define IMAP(s) or POP3(s) account for email printing.

• Administrator shall be able to enable/disable direct printing from Mobile Print Server web interface.

• Administrator shall be able to customize/localize the e-mail notification messages.

Supported platforms, deployment options and dependencies.

• Mobile Printing Server requires online connection to a CML node or an ORS.

• Microsoft .NET framework 4.5

• Proper configuration of e-mail server and related settings in SafeQ CML or ORS.

• E-mail account with IMAP(s) or POP3(s) for monitoring incoming jobs is required.

• E-mail addresses and mailboxes must be provided by the customer. Mobile Printing may increase load on the e-mail server, depending on environment sizing.

• E-mail addresses (alias) defined for users using Mobile Print Server must be unique in the whole SafeQ environment.

• Target printer has to support plain PDF (PostScript print language) to be able to release the converted job. For some MFPs the PostScript option is not available by default and could be added additionally.

Recommendations and known issues

• Every Mobile Print Server installation must use dedicated mailbox (e-mail address) for retrieving print jobs.

• Guest and anonymous printing is currently supported only with special license. For more information see the article guest printing.

• Use of Exchange IMAP is recommended.

• Refreshing job list in Mobile Print web interface doesn't work on iOS devices.

• Roamed jobs sent to a printer from Mobile Print web interface on ORS are not printed.

• Job previews might not be displayed for some jobs in cluster environment.

• When Mobile Print Server fails to process a job, the job is not being processed anymore and could be lost.

• Mobile web page is not reading and writing BW / duplex information properly.

• iOS devices cannot be used for document upload at web interface.

• Jobs are processed one at a time. Please consult sizing based on your environment with Y Soft representative.

• When uninstalling the Mobile Print Server, it is recommended to reboot the operating system to ensure proper removal of Mobile Print service.