YSoft SafeQ ORS Services

Check that following services are running on YSoft SafeQ ORS Server:

• YSoft SafeQ ORS

• YSoft SafeQ ORS Web Service

• YSoft SafeQ Terminal Server (only if installed)

ORS connection status on CML web

Please check that ORS server is successfully connected to all YSoft SafeQ CML servers in the cluster and that all services are reporting correct status. This can be done on YSoft SafeQ CML Web interface. Refer to Viewing ORS status information for detailed instructions.

Offline Remote Spooler Data replication to CML server

Verify that ORS server is reporting all its data to YSoft SafeQ CML server(s).

How to test:

• Send a job to YSoft SafeQ ORS server and check that job is visible in Job list on YSoft SafeQ CML web interface with status Accepted. (Please note that data are synchronized once per minute.)

• Release the job sent in previous step on any of the devices connected to YSoft SafeQ ORS server and check whether Job List on YSoft SafeQ CML server is updated with accounting information.

• Check that Terminal accesses are updated on Web interface of YSoft SafeQ CML server after releasing the job from previous step.

Spooler

YSoft SafeQ spooler is by default located under path <SafeQORS>\server\spool.

• Check that jobs are deleted accordingly to YSoft SafeQ settings from the Spooler folder.

• Check that there is enough free space on the Spooler HDD ( more than 10GB on all partitions used by YSoft SafeQ )

Note: Favorite jobs are remaining in spooler folder until removed by user. Favorite jobs are stored separately from other print jobs in spooler folder.